Map the front desk
We review your calls, forms, FAQs, booking rules, escalation paths, and the language your team uses with real customers.
Output: call map, FAQ list, escalation matrix, and first workflow scope.A focused implementation process for one outcome: a working receptionist.
We do not sell broad AI strategy. We map your front desk, build the receptionist, connect it to your tools, and keep tuning it after launch.
Build your receptionist
We configure scripts, qualification logic, calendar rules, CRM fields, and handoff criteria around your business.
Output: receptionist scripts, lead fields, booking rules, and review prompts.Connect your tools
The receptionist connects to phone, chat, email, calendars, booking systems, CRM, and notifications.
Output: connected phone/chat channel, CRM logging, notifications, and calendar path.Launch and improve
We review transcripts, tune answers, refine routing, and improve conversion after launch.
Output: launch review, transcript tuning, conversion notes, and next improvements.Built in
Controls your staff will actually trust.
The receptionist is designed with clear boundaries, escalation rules, CRM history, and transcripts so your team can review what happened.
Human handoff rules for urgent or sensitive conversations
Approved answer library for common questions
CRM records with tags, call notes, and next actions
Calendar logic for availability, duration, and service type
Launch monitoring and transcript review
No black-box automation for regulated decisions